Treasuremind

Job Description

System Administration

• Configure and manage SAP SuccessFactors Learning Module and Degreed platforms to align with training objectives.

• Troubleshoot technical issues and liaise with IT or vendors for resolution.

• Manage system security, user roles, permissions, and access levels.

Content Management

• Upload and maintain training content, courses, and learning paths in the LMS.

• Collaborate with stakeholders to design structured learning programs.

• Ensure content complies with branding, accessibility, and compliance standards.

Reporting & Analytics

• Generate reports on training progress, completion rates, and user engagement.

• Analyze data to identify trends and recommend improvements.

User Support

• Provide first-level support for user queries on access, content, and system functionality.

• Develop and maintain user guides and training materials for self-service.

System Updates & Enhancements

• Stay updated on new features in SAP SuccessFactors and Degreed.

• Coordinate upgrades, testing, and implementation of enhancements.

Collaboration

• Work with HR, IT, and L&D teams to align LMS strategies with organizational goals.

• Serve as the primary liaison between vendors and internal stakeholders.

Skills & Qualifications

• Experience administering SAP SuccessFactors Learning Module and/or Degreed.

• Proficient in LMS functionality, content management, and reporting.

• Strong troubleshooting, organizational, and communication skills.

• Experience with system testing and implementation is a plus.