Contract - 12 Months

Work timings – 5pm to 2:30am ist

Experince - 5 to 7 + years

We are looking for an experienced SAP S/4HANA Service Management Consultant for a high-priority assignment. The consultant will be responsible for implementing, configuring, and supporting Service Management (SM) processes in the S/4HANA environment, ensuring efficient service operations and seamless integration across modules.

Key Responsibilities

Implement and support Service Management (SM) functionalities in SAP S/4HANA.

Work on service contracts, service orders, notifications, and billing processes.

Collaborate with business stakeholders to gather requirements and deliver end-to-end solutions.

Ensure integration with SD, MM, and FI modules for smooth business operations.

Perform system testing, issue resolution, and functional documentation.

Provide post-implementation support and conduct end-user training sessions.

Work closely with cross-functional teams to ensure timely project delivery.

Required Skills & Experience

Minimum 5+ years of SAP experience, with at least 2+ years in S/4HANA Service Management.

Strong knowledge of Service Contracts, Service Orders, Warranties, and Resource-Related Billing (RRB).

Hands-on experience with Fiori apps related to Service Management.

Good understanding of integration with SD, MM, and FI modules.

Excellent analytical, troubleshooting, and communication skills.

Ability to work independently in a remote, fast-paced environment.

Excellent analytical, troubleshooting, communication, and documentation skills.

High attention to detail, strong work ethic, and a proactive, ownership-driven mindset.

Ability to adapt quickly to new tools, technologies, and business priorities.

Lead development of critical product modules using React (TypeScript, Redux, Hooks, Router, Storybook).

Build and optimize reusable components and data models to deliver high-quality data outputs.

Develop and enhance serverless backend services using Node.js, Lambda, and GraphQL (Apollo Server).

Work with AWS services (S3, CloudFront, EC2) and contribute to NoSQL-to-SQL migration strategies.

Document GraphQL APIs and integrations using Swagger and other documentation tools.

Automate and maintain CI/CD pipelines (GitHub Actions) for seamless deployments.

Collaborate with Design, Product, and QA teams to deliver pixel-perfect UI and reliable feature releases.

Maintain a high standard of code quality, documentation, and proactive defect prevention.

Core Technical Responsibilities
Develop scalable web applications using Node.js, React.js (Redux, Hooks), TypeScript, GraphQL, PostgreSQL, DynamoDB, and AWS cloud services.

Design and optimize complex SQL and NoSQL data models, ensuring high-quality, reliable data output.

Build and maintain serverless services using AWS AppSync, Lambda, DynamoDB Streams, Cognito, S3, CloudFront, Route 53, and Amplify.

Design, consume, and optimize GraphQL APIs using AppSync and Apollo Server.

Write clean, reusable, testable code and apply TDD and SOLID principles consistently.

Develop responsive UI components in React, ensuring optimal performance and user experience.

Implement CI/CD pipelines and follow DevOps best practices for automated deployment and high operational excellence.

Participate in the migration of NoSQL (DynamoDB) workloads to PostgreSQL and AppSync to Apollo Server.

Engineering & Collaboration Responsibilities
Deliver high-quality software using continuous delivery practices.

Write unit tests and integration tests aligned with the testing pyramid.

Work closely with Product, Design, and QA teams to translate requirements into functional, reliable features.

Communicate proactively with QA to ship incremental, testable code.

Document key workflows, system designs, and API specifications.

Integrate with third-party systems and ensure seamless end-to-end functionality.

Make pragmatic, data-driven decisions balancing business needs and technology choices.

Maintain a strong focus on operational excellence, performance tuning, and preventing future defects.

PROJECT PHASES

Phase 1: Discovery and Architecture 
Architecture plan
Technical design
Data and vector search layout
Module list
UI mockups
Prototype of 1–2 key flows

Phase 2: Build 
Functional internal v1
RAG system
CMS + Slack integrations
Editorial workflows
Documentation and handoff
Ongoing improvements